Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • ILCE-9

About this download

Benefits and improvements

This update (version 3.10) provides the following benefits:

  • For the SEL400F28GM lens: Adds the Silent priority option to the Aperture Drive in AF menuNote:When using the Silent priority option, the sound of aperture drive will be reduced. The Auto Focus may become slower when the Silent priority option is selected
  • Improves overall stability of the camera

Benefits provided by previous updates and included in this version

System Requirements

Operating Systems

  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit

File Info

File Name

  • Update_ILCE9V310.exe (LA)

File Version

  • 3.10

File Size

  • 279.50 MB

Release Date

  • 09-10-2018

Before You Start

Determine if you need this update

This update only applies to ILCE-9 cameras that currently have firmware version Ver.3.01 or lower.

Check the version of your camera firmware:

  1. Power on the camera.
  2. Press the Menu button.
  3. At the Menu screen, use the control wheel to select Setup, and then select Version.
    Menu Version Screen
  4. The firmware version is displayed on the camera screen.
    Firmware Version Screen
  5. Note:If the current firmware version is Ver.3.10 or higher, your camera does not need this update.

Before You Start

  • WARNING! This firmware update and any changes incurred by it are permanent. It's not possible to return to a previous firmware version after updating this firmware. By continuing this update process, downloading and updating this firmware, you acknowledge that you are aware and understand that this update cannot be reversed.
  • IMPORTANT: Don't allow the computer to enter Sleep (Standby) mode during the update process. To change these settings, refer to your computer manual or consult the manufacturer.
  • For cameras updating from version 3.00, the registered settings for the Fn (function) menu may not be inherited. You may need to customize the menu to your preferred settings again.
  • This update process requires the following items for proper updating:
    • A computer with:
      • Available Hard Disk Space: 500 MB or more
      • Installed Memory (RAM): 512 MB or more
    • Camera power supply:
      • This update can only be performed when the remaining battery level has three bars Battery Indicater or more. Make sure your battery pack is fully charged, or use the AC adapter/charger (sold separately).
      • Detach the vertical grip (sold separately) before updating system software.
      • WARNING! The camera may not operate properly if the power is interrupted during this update.

    • USB cable:
      • Use only the USB cable supplied with the camera.
      • IMPORTANT: Update functionality is not guaranteed with any other USB cable.

  • Remove the memory card from the camera
  • Make sure all other devices are disconnected from the camera
  • Save all work and close all other programs.

Download & Install

Download and Update the Firmware

  1. Download the Update_ILCE9V310.exe file to a temporary or download folder (note this folder for reference).
    Note: For Windows 8.1 and 10, the default settings for Internet Explorer® will save the file in the Downloads folder. For Windows 10, use File Explorer to locate the Downloads folder. For Windows 8.1, click the Desktop tile from the Start screen and then locate the Downloads folder using Windows Explorer.
  2. Go to the directory where the file was downloaded and double-click the Update_ILCE9V310.exe file.
  3. The System Software Updater starts.
    Connect the Camera Screen
  4. Power on the camera.
  5. Verify that Mass Storage is selected in the USB Connection setting of the camera:
    1. On the camera, press the Menu button.
    2. At the Menu screen, use the control wheel to select Setup, then select USB Connection, and then make sure that Mass Storage is selected.
      Mass Storage USB Setting
  6. Make sure the memory card is removed from the camera.
  7. Connect the camera to your computer using the supplied USB cable. USB Mode will appear on the camera screen.
    • If the message Could not find the camera for this update appears on the computer display, disconnect and reconnect the USB cable or try another USB port on the computer.
    • Sometimes when the camera is connected to the computer with the USB cable, a message appears to restart the computer. If this occurs, briefly remove the battery and disconnect the AC adaptor (if connected), restart the computer, and then start the firmware update procedure again.
  8. At the System Software Updater screen, click Next.
    Connect the Camera Screen
  9. Check the current version displayed.
    Current Version Screen
    Note: If the Current version is Ver.3.10, this update is not needed. Stop the USB connection, and click Finish. Then disconnect the USB cable and power off the camera. Remove the battery or disconnect the AC adaptor, and then power on the camera again.
  10. If the Current version is Ver.3.01 or lower, click Next.
  11. The camera will now automatically reset.
    Reset Camera Screen
  12. After the camera is reset, the update starts. The progress bar appears while updating (approximately 10 minutes).
    Updating Screen
  13. WARNING! Do not power off the camera or disconnect the USB cable until the update process is complete.

  14. When the update process completes, the camera automatically restarts (which may take a few minutes).
    Note: Wait for the camera to power on and return to the previous screen.
  15. When the camera finishes restarting, and the screen reappears, click Finish.
    Update Finish Screen
    Note: The message Recovering data Please wait... may rarely display on the camera, this is normal. Wait for this message to go away before disconnecting the USB cable.
    Recovering data Please wait... message
  16. When the update is finished, disconnect the USB cable.

Confirm Successful Update (optional)

  1. Power on the camera.
  2. Press the Menu button.
  3. At the Menu screen, use the control wheel to select Setup, and then select Version.
    Menu Version Screen
  4. The firmware version is displayed on the camera screen.
    Firmware Version Screen
  5. If the current firmware version is Ver.3.10, the firmware update was successful.
    Note: If the firmware version number is not Ver.3.10, download and install the firmware update again.

Questions & Answers

Troubleshooting Information

Troubleshooting the Update