Article ID : 00158619 / Last Modified : 10/21/2016

There is no audio from the Home theater, Amplifier or AV receiver of the Android TV.

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To output TV sound from the audio devices with Optical Digital Audio Out jacks or HDMI™ ARC jacks, set ClearAudio+ and Hi-Res Up-Scaling (DSEE HX) to Off with the following steps:

NOTES:

  • The X94xxC and X93xxC Series supports High-Resolution Audio but cannot output High-Resolution Audio from the Optical Digital Audio Out jacks or HDMI ARC jacks.
  • High-Resolution sound output will only work with the built-in speaker of the Android™ TV.
  1. Set ClearAudio+ to Off
    1. Using the supplied remote control, press the HOME button.
    2. Select Settings.
    3. Select Sound in the TV category.
    4. Select Sound.
    5. Select ClearAudio+.
    6. Select Off.
  2. Set Hi-Res Up-Scaling (DSEE HX) to Off
    1. Using the supplied remote control, press the HOME button.
    2. Select Settings.
    3. Select Sound in the TV category.
    4. Select Sound.
    5. Select Hi-Res Up-Scaling (DSEE HX).
    6. Select Off.