Article ID : 00138079 / Last Modified : 12/26/2016

The audio is jumping, noise is heard or the picture is freezing temporarily when playing a music or a video file saved in a disc.

Applicable Products and Categories of This Article

IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

To resolve the issue, save the file to a USB flash drive and play the music or video file from the USB flash drive. For further details about the USB playback feature, refer to the operating instructions that came with the unit.