Article ID : 00128035 / Last Modified : 09/03/2018

Safe mode is displayed on the screen of the Android TV.

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Safe mode is displayed on the bottom left screen of the Android™ TV after you reboot the TV. Press and hold the POWER button on the supplied IR remote control for at least five seconds to exit from this screen.

NOTE: While Safe mode is displayed on the screen, third party apps will be temporary disabled.

If your TV does not operate correctly, some downloaded applications may be the cause of the issue.

Turning on the Safe mode allows you to check if the Android TV is operating normally as all downloaded applications will be disabled. If you observe that the issue does not occur when Safe mode is turned on, you may consider uninstalling the downloaded applications which may not be compatible with the Android TV.

  • To enter the Safe mode, follow the steps below.
    1. Reset  the Android TV.
    2. When Google’s animation begins, press and hold the Volume down (-) button on the remote until the animation disappears.

      NOTE: Safe mode is shown at the left bottom corner of the screen.

  • To exit from Safe mode reset  the Android TV.