Article ID : 00093201 / Last Modified : 03/29/2016

Error: Internet browser will be closed due to internal error appears when trying to play videos through the WWE Network app.

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This answer is designed for specific model televisions and the WWE Network app. Additional information is available if you are experiencing a similar error with other internet apps.


IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

If wrestling videos from the WWE Network™ app fail to stream and the error Internet browser will be closed due to internal error appears, a software update is required on the TV by the WWE® service.

  1. Using the supplied remote, press the HOME button.
  2. Select Help.

    Help

  3. Select Customer Support.
  4. Select Software Update.

    Software Update

  5. Select Yes.

    Software Update Yes

If the error continues to appear even after updating the software to the TV, follow the steps below:

  1. Turn off the TV.
  2. Unplug the power cord.
  3. Leave the TV unplugged for one minute.
  4. Reconnect the power cord.
  5. Turn on the TV.
  6. Press the HOME button.
  7. Wait a few moments for the apps to load.
  8. Launch the WWE Network app.