Article ID : 00070740 / Last Modified : 02/08/2018

The Hi-Res receiver does not appear as a device when connected to a computer using the Windows 7, 8, and 8.1 Operating Systems.

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The receiver may not show as a connected device in the Computer window if Network Discovery is turned off. To resolve this problem, follow the steps below to turn on Network Discovery.

  1. In the Computer window, choose Network.

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    2.Click on the message, Network discovery is turned off. Network computers and devices are not visible. Click to change....

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      3.Choose Turn on network discovery and file sharing.

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