Article ID : 00065195 / Last Modified : 01/06/2014

Unable to view an image or video when the source device is set to 12-bit color.

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The TV is unable to display a signal from a Playstation® 3 (PS3™) system, Blu-ray Disc® player or other source device that up-converts the video or photo to 12-bit color. In order to display the image on the TV, set the Color Output to Auto or 8-bit.

NOTE: 12-bit color is part of the HDMI Deep Color feature .