Article ID : 00063904 / Last Modified : 01/13/2017

Live-View Remote control cannot connect to the camera and error 03-01 is displayed.

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IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

NOTE: Not all Action Cams and Lens-Style Cameras come bundled with the Live-View Remote Control. The Live-View Remote Control can be purchased separately. Peças e Acessórios Vendas.  

Error: 03-01 is displayed when the camera turns off during standby mode or if there is no camera activity for a certain period of time.

Error 03-01

Follow the steps below to resolve the issue.

NOTES:

  • If the Action cam turns off before getting connected to a wireless network, set Auto Power Off function to Off
  • Download and install the latest software update for the camera and Live-View remote control. Cheque os Downloads disponíveis para seu modelo.
  1. While the error message is displayed, press the REC/ENTER button on the Live-View remote control to search for a nearby camera. Wait until the SSID of the camera is displayed on the LCD screen of the Live-View remote control.

    NOTES:

    • If the SSID of the camera is not displayed, turn the camera off and then on and place the camera near the Live-View remote control.
    • Make sure that the Wi-Fi® connection setting of the Action Cam is turned on. For steps on setting the Wi-Fi connection, refer to the Action Cam manual. Os manuais são postados em seu modelo de página de suporte.
  2. If the screen below is displayed, perform the connection operation on the camera.

    RMLVR  image

    • DSC-QX10, DSX-QX100: Press and hold the shutter button.
    • DSC-QX30, ILCE-QX1, HDR-AZ1: Press and hold the Wi-Fi button after hearing the connection confirmation beep.
    • HDR-AS15, HDR-AS20, HDR-AS30, HDR-AS100, HDR-AS200, FDR-X1000: When ACPT? is displayed on the screen of the camera, press the REC/ENTER button of the camera.
    • FDR-X3000, HDR-AS300, and HDR-AS50: When Image is displayed on the screen, select OK using the UP or DOWN button and press the REC/ENTER button.

If the issue is not resolved after following the steps above, further troubleshooting  is required.