Article ID : 00029764 / Last Modified : 08/23/2017

The person on the other end of the line cannot hear me clearly.

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IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

Follow this procedure to change the phone settings for the Echo Canceller/Noise Canceller (EC/NC) mode, which reduces echo and noise in phone call conversations:

IMPORTANT: The following procedure may differ depending on the product. If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Os manuais são postados em seu modelo de página de suporte.

  1. Press and hold the MIC button during a call.
  2. Set the mode to EC/NC-1 or EC/NC-2 to adjust.

NOTE: Surrounding noise will interfere with the microphone. Try to reduce the surrounding noise as much as possible. Roll up windows, turn down the air conditioner, etc.