Article ID : 00024346 / Last Modified : 08/16/2015

The computer will not start when connected to the docking station or port replicator.

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Follow this procedure to troubleshoot the notebook computer not starting when attached to the docking station or port replicator.

IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

IMPORTANT: The docking station or port replicator must have power in order for it to work properly.

  1. Plug the AC adapter used with the notebook into the docking station or port replicator.
  2. Ensure the port replicator or docking station is connected correctly.
  3. Remove any devices attached to the docking station or port replicator.
  4. Reset the computer BIOS to the default settings .

NOTE: Manuals are available online. Os manuais são postados em seu modelo de página de suporte.

If the notebook computer is still not starting when attached to the docking station or port replicator, service may be required.