Article ID : 00023866 / Last Modified : 01/19/2018

The Camera Doesn't Recognize the Memory Card

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Select the appropriate error message and then follow the steps to resolve the issue.

Note: The error message may vary. Check the camera manual for model-specific information. Os manuais são postados em seu modelo de página de suporte.

The camera shows Reinsert the memory card, NO MEMORY CARD, MEMORY CARD ERROR, or C:13:xx ERROR.

The error message Memory card locked is on the camera display.

The Action Cam displays the error RCVER, MEDIA, a line of dashes (--------), PRO or WAIT.

Other troubleshooting steps

If the issue still occurs, repair may be required.  

Related Info

Can Data or Images Erased from a Memory Card Be Recovered?