Article ID : 00022300 / Last Modified : 08/26/2016

Songs stored on a USB device will not play back when connected to the boombox.

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IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

If the boombox cannot read the songs stored on a USB device, check the following:

  • Make sure that the music file stored in the USB device is in a compatible format.

    IMPORTANT: To see the list of compatible formats, refer to the operating instructions supplied with the product. Os manuais são postados em seu modelo de página de suporte.

  • If your USB device supports multi-partitions, the music files must be on the first partition in order for the boombox to recognize and play back the music files.
  • Make sure that the files are not encrypted or protected with passwords.
  • Make sure that the USB storage device is using the FAT16 or FAT32 file systems.

    NOTE: This unit supports FAT16 and FAT32, but some USB storage media may not support these file systems.