Article ID : 00022214 / Last Modified : 04/06/2017

The Internet Video App Gives an Error or Will Not Play Any Content

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IMPORTANT: This solution provides information to assist when an internet channel or app is temporarily not working. If the issue persists for more than a 24 hour period, or the issues involves accessing all of the internet video apps, a separate solution may be available for your exact error.

On occasion, an internet video app may not be accessible and will provide an error. This may occur when the app developer is doing an update or doing maintenance on the app. Some of the common error messages may include a server error or network error. In these cases, we recommend trying to use the app at a later time.

Errors Seen When Accessing an Internet Video App