Article ID : 00021574 / Last Modified : 08/16/2015

How to set up and use the Windows Live Messenger service with the built-in camera on my VAIO computer.

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Follow these steps to set up and use the built-in camera with the Windows Live™ Messenger service.

  1. Download and install the Windows Live Messenger software from the Windows Live Essentials website at http://download.live.com/messenger.
  2. Once the Windows Live Messenger software installation procedure is complete, restart the computer .
  3. Point to (but do not click) the lower-right or top-right corner of the screen, and then click to select the Search charm. Image

    NOTE:  The Windows Logo + Q key combination will also take you to the Search screen.

  4. In the Search screen, click the Apps category, and then click the Windows Live Messenger icon.
  5. Sign into the Windows Live Messenger service.

    NOTES:

    • If you have an active Windows Live Messenger account, sign in using the appropriate Windows Live ID and Password, and then click the Sign In button.
    • If you do not have an active Windows Live account, either click the Sign up link or follow the instructions at https://accountservices.passport.net/ppnetworkhome.srf?vv=700&lc=1033 to register for a Windows Live ID.
  6. In the Windows Live Messenger window, press the Alt key to display the menu bar.
  7. On the menu bar, click Tools, and on the Tools menu, click Setup audio and video devices.
  8. In the Set Up Audio and Video - Speaker/Microphone or Speakerphone window, verify that the correct Speaker/Microphone or Speakerphone and Microphone are selected, and then click the Next button.
  9. In the Set Up Audio and Video - Webcam window, verify that the Sony Visual Communication Camera is selected.
  10. Click the Finish button.
  11. In the Windows Live Messenger window, double-click a user to begin a chat session.
  12. In the Chat window, click Video to begin a video chat.
  13. The user you have selected will receive a notification and prompted to accept the Video Chat invitation.
  14. Once the selected user accepts the invitation, the Video Chat session will begin. Image

IMPORTANT: Contact Microsoft for assistance with any other issues with the Windows Live Messenger service.