Article ID : 00020916 / Last Modified : 10/31/2016

The camera does not wirelessly connect to a smartphone or tablet with the Smart Remote Control.

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IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

If a connection can not be established using the Smart Remote Control™ app, make sure that the latest version of the PlayMemories™ Mobile application is installed on your smartphone or tablet.

NOTE: The operating system of the smartphone or tablet needs to be updated to the latest version to install or update the PlayMemories Mobile application. A list of verified compatible mobile devices and operating systems is available at the PlayMemories Mobile Support website.

If necessary, refer to the instruction manual of the camera for more information about the Wi-Fi® connection. Os manuais são postados em seu modelo de página de suporte.