Article ID : 00020430 / Last Modified : 09/24/2012

Error: Check Connected Device appears on the smartphone when using it as remote control for the PlayMemories Mobile app.

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If the error message Check Connected Device appears on the smartphone when used to remotely control a camera through the PlayMemories Mobile app, check to see if there is a recording media, such as a memory card, installed in the camera. This error message appears when there is no recording media installed into the camera.