Article ID : 00019588 / Last Modified : 08/16/2015

Error: Cannot establish a reliable data connection to the server.

Applicable Products and Categories of This Article

An error message Cannot establish a reliable data connection to the server may be displayed when attempting to add a Google account on the tablet. This can happen if a Google Account was not created when the tablet was initially set up, and can occur on any Android device, not just the Sony Tablet. The solution suggested by Android to resolve this problem is to perform a Factory Data Reset on the tablet and add the Google account during the initial setup process.