Article ID : 00019480 / Last Modified : 07/02/2012

Pictures are not deleted from the camera after transferring them into the PlayMemories Home software.

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This will happen if Delete imported media files from the device or media is not selected in the software settings. To select this feature, follow the steps below.

  1. Open the PlayMemories Home software.
  2. In the PlayMemories Home window, click Tools and then Settings.
  3. In the Settings window, on the left, click on Import.
  4. In the Import window, click to place a check in front of Delete imported media files from the device or media and then click the OK button. Image