Article ID : 00015530 / Last Modified : 05/19/2015

The picture is blurred when watching video content from a USB, DLNA, or Internet connection.

Applicable Products and Categories of This Article

This solution only applies to LCD TVs that support USB, DLNA® technology, or Internet connections.

Depending on the cause of the issue, it may be possible to resolve this symptom by doing the following:

  1. Make sure the TV is updated to the newest available system software/firmware version. Cheque os Downloads disponíveis para seu modelo.
  2. Turn off the Reality Creation option in Picture menu of the TV.

NOTE: If model-specific information is required to complete any of the steps in this solution, refer to the operating instructions supplied with the product. Os manuais são postados em seu modelo de página de suporte.