Article ID : 00015118 / Last Modified : 12/01/2017

Authentication Fails During Wireless Connection Setup

Error: Authentication fails

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An error message will appear when authentication fails because the WLAN key is not entered correctly. To resolve this, make sure to re-enter the correct WLAN key.

Note: If the error reappears after verifying the WLAN was entered correctly, make sure the Blu-ray Disc™ player is properly connected to a home network.