Article ID : 00011860 / Last Modified : 06/15/2016

Unable to install a system software update that was copied to a USB memory device.

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IMPORTANTE: Este artigo só se aplica aos produtos e / ou sistemas operacionais específicos. Por favor, consulte a seção de Produtos aplicáveis e recursos para este artigo antes de iniciar estes passos.

To resolve the issue, check the following:

NOTE: Error: No USB Memory is connected. may appear.

  • If the unzipped file downloaded from the Sony® web site is extracted to a blank USB memory device that has been formatted in a FAT32 format.

    NOTE: For information about formatting your USB drive to a FAT32 standard, contact the device manufacturer.

  • If the USB memory device is properly connected or if it is compatible with the Blu-ray Disc player.