A recovery environment is available which will allow you to use the Startup Repair, System Restore, Windows® Complete PC Restore, Windows Memory Diagnostics Tool or Command Prompt features when the operating system will not boot.
IMPORTANT: This option is available on most VAIO® computers, but not all. If the Repair Your Computer option in not available in step 3, this procedure is not supported on your computer model and service may be required.
- Turn off the computer.
- Turn on the computer and then at the VAIO screen, press the F8 key.
- In the Advanced Boot Options screen, verify Repair Your Computer is selected and then press the Enter key.
- In the System Recovery Options window, click the Next button.
- Next to User name:, click the down arrow, and then click to select an account with Administrator rights.
- Next to Password:, type the appropriate password for the account selected and then click the OK button.
- In the Choose a recovery tool window, click to select the appropriate option below:
- Startup Repair will automatically resolve certain issues that are preventing the operating system from starting.
- System Restore will return your computer to a previous configuration of the operating system when it was working properly.
- Windows Complete PC Restore will restore your entire computer using a backup you created earlier using the Windows Backup and Restore Center.
NOTE: This option is called System Image Recovery in the Windows 7 operating system.
- Windows Memory Diagnostic Tool will check your computer for memory hardware errors.
- Command Prompt will open a command prompt window that can be used by advanced users and technical support personnel to perform troubleshooting on the hard drive or the operating system.
- VAIO Recovery Center will launch the VAIO Recovery Center application.